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Service / Support

Seeing your business from every angle

When you buy office equipment from KYOCERA you get more than a box to open, you get an open mind. Our services are not confined to the customer service department. For us, service is a mentality. It means having the flexibility throughout our entire organisation to meet the individual needs of your organisation . We look at your office management needs from every possible angle to enable you to achieve maximum efficiency in your specific office environment. This holistic and adaptable approach also ensures that every KYOCERA device comes standard with a "human interface" to get you up and running and stay that way.

Our Service starts long before you buy

At KYOCERA, service is not just about providing a device and servicing it. Our technicians, dealers and service partners are dedicated to understanding your workflow so that we can provide you with flexible product offerings that fit your company, no matter how large or small. This same flexibility is included in our service offerings,* which are tailor-made to suit your individual needs. And that is just the beginning.

There if you need us

KYOCERA’s philosophy is that your business and our services should go hand-in-hand. Our professional phone support and comprehensive web support are there for you, ensuring that you get a support solution tailor-made to your needs. And no matter how well things work, we believe that there is always room for improvement. Frequent checks as well as surveys on customer satisfaction help us to maintain our high standards of service and tailor them to suit your changing needs.